01
Call Management
We professionally answer and manage incoming patient calls, handle general inquiries, and communicate important information according to the Personal Doctor’s instructions.
PLATINUM PLAN
Platinum Excellence
Our most comprehensive plan: premium virtual secretarial and personal assistance designed for personal doctors. We take care of the administrative details so you can free up your time for your patients and your life.
Platinum PlanIncluded Services
02
Appointment Scheduling
We organize patient appointments, manage new bookings, cancellations, and rescheduling requests to help maintain an efficient appointment calendar.
03
Appointment Reminders
We assist with reminding patients about their upcoming appointments, helping them stay informed and reducing missed visits.
04
Direct Doctor Communication
We maintain continuous communication with the Personal Doctor through online chat during our service hours, ensuring efficient coordination, timely updates, and the exchange of instructions.
05
Personal Agenda Scheduling
We assist with organizing the doctor’s personal calendar, meetings, appointments, and daily commitments.
06
Doctor’s Personal Reminders
We provide reminders for important personal and professional appointments, tasks, and deadlines.
07
Call Reports
We provide organized reports of incoming calls and telephone activity, helping the doctor stay informed about daily communication.
08
Online Presence Management
We assist with maintaining and managing the doctor’s professional online presence.
09
Google Reviews Management
We monitor Google reviews and assist with preparing professional responses, subject to the doctor’s approval and patient confidentiality requirements.
10
Monthly Analytics Reports
We provide monthly summaries of call activity, appointment management, and administrative support services.
WHY CHOOSE PLATINUM
Why Choose Platinum?
Platinum is our most comprehensive support package, designed exclusively for busy Personal Doctors who want professional assistance with their daily administrative responsibilities and personal scheduling, allowing them to dedicate more time to their patients.
Less Administration
Let us handle your patient calls, appointment scheduling, and daily administrative coordination, so you can focus on your patients.
More Time for Patients
Recover valuable hours each week and focus on what matters most: caring for your patients.
Professional Integrity
Discreet, reliable and precise support that reflects the standards of your practice.